Payment methods Which payment methods are accepted on the Air France website?
Several different payment methods may be used on our website. The payment methods available to you may vary depending on the amount of time before your trip and whether you use the website or mobile app.
Secure and confidential payment
When you submit a payment on our website, your payment data is encrypted and transmitted via a secure connection. The encryption of information transmitted online is performed depending on the browser used, according to the highest standards (TLS 1.2).
Some transactions are processed through our partner Global Collect. Your payment data is transmitted to Global Collect via a secure connection and for the sole purpose of processing your requested payment. Your data is never communicated to third parties or used for commercial purposes.
Payment methods Debit and credit cards
We accept the following payment cards: American Express, AIR FRANCE KLM – AMERICAN EXPRESS, Diners Club, Maestro, Mastercard, Visa, Visa Electron and UATP / AirPlus. Please note: Credit card payments are subject to a MYR 75 bank fee. No fees apply to debit card payments. Payments made by Visa, Mastercard or Maestro may be subject to 3DSecure payment authentication.
You can use a voucher to pay online for all or part of your booking. Payment instructions When paying for your booking, enter your voucher number in the field provided. You can use several vouchers for the same booking. Validate each voucher by clicking on "Add". The amount of your voucher will be automatically deducted from the total amount to be paid. If the amount of the voucher is greater than the price of the ticket, the remaining amount will be credited to a new voucher. Please note:
- Vouchers are non-transferrable and must be issued in the same name as the name indicated in the booking.
- The payment of an option with a voucher is possible, after the purchase of the ticket, in the "My bookings" section of our website.
- Vouchers issued by Air France (starting with 057) are valid on the Air France website. To use a voucher issued by KLM (starting with 074), you must visit the KLM website.
- You can use a voucher issued in another currency than the currency of your booking.